Customer service may well be the most important aspect of your business. Ensure your employees have the right customer service skill set with this 10-course list, Customer Service Essentials. It gives your staff a thorough grounding in customer service, with many thoughtful pointers on how it can help them achieve their goals. From meet and greet, face-to-face customer interactions to representing your business on the telephone and social media, this insightful series will help your company's teams learn how to sell your business effectively and ethically. This course list goes beyond first impressions and into exploring all aspects of customer interaction where customer service skills really make a difference to your company's success story.
- Participant: Raggie Foster